Symbian in Motion - Latest Comments in Phone Guardian by Symbian Guru

Re: Phone Guardian by Symbian Guru

arvi — Sun, 07 Sep 2008 16:26:19 -0000

how can i removed phone guardian if i forgot my password?? plss help me to fix my problem

Re: Phone Guardian by Symbian Guru

Zach — Thu, 10 Apr 2008 14:37:20 -0000

jm - If the thief is very familiar with S60 devices, then yes he / she could definitely use the method described about to format your handset. There's no way for a third-party app to prevent this method. Regarding blocking the IMEI, I'm honestly not sure. I believe IMEI blocking will work in theory, but I think it would only be useful on your carrier and if you have a branded handset. If it's unlocked, then blocking it with your carrier just means that the thief will use a different one.

Regarding the cell info, this will help the authorities work with your carrier to find the location of your device if they are willing to do so.

Hope that helps!

Re: Phone Guardian by Symbian Guru

jm — Wed, 09 Apr 2008 20:44:49 -0000

another thing Mr. Zach.
What is the function of Cell Info there?What does it do?What is its purpose?..

Hope you can be able to answer all of my questions.
Your response is highly appreciated.
Thank you very much.

Re: Phone Guardian by Symbian Guru

jm — Wed, 09 Apr 2008 20:40:59 -0000

hey zach what if the thief who got my phone just turned off and then reformat it without turning on the phone.
Is it possible to reformat your s60 Third Edition phone without turning on and having it on the home screen first?For you to be able to to the hard and soft format using *#7370# and these procedures:
1. Switch off the phone.
2. Hold down the following three buttons: Green (call answer) button, * button, and '3' button
3. While holding these buttons, press the power button and switch on the phone
4. When the message 'Formatting' appears on the screen, release all of the buttons

Also is it possible to really block your phone or make it totally useless to thief by simply providing its IMEI to your service provider?

Re: Phone Guardian by Symbian Guru

MANNA — Thu, 20 Dec 2007 14:39:55 -0000

THANKSSSSSSSSSSSSSSSSSS MANNA

Re: Phone Guardian by Symbian Guru

zach — Tue, 06 Nov 2007 15:31:45 -0000

It looks like they ditched that feature, likely due to issues they were having with the implementation. It definitely would be nice to have for some people but I'm happy with the release version. Maybe we can expect it in 3.0... ;)

Re: Phone Guardian by Symbian Guru

Mike — Tue, 06 Nov 2007 13:23:36 -0000

It would be a bit useless if there were a back door wouldn't it ???

Anyone tried Version 2? they seem to have removed the protected Apps feature, at least in the trial version, what happened to that?

Re: Phone Guardian by Symbian Guru

zach — Thu, 09 Aug 2007 14:09:06 -0000

You should definitely email Symbian Guru customer support and perhaps there's a back door they can walk you through.

Re: Phone Guardian by Symbian Guru

Ahsan — Wed, 08 Aug 2007 17:09:38 -0000

the application is good!!!!!

there is one problem that i have locked my phone with it and i had lost my sim card so how can i uninstall this application

Someone plz help me
i m in great trouble becasue my phone is locked with guardian and i had lost my sim card

plz help me with it

my email add is [email snipped]

Re: Phone Guardian by Symbian Guru

zach — Sat, 30 Jun 2007 10:42:55 -0000

If you want to change your SIM, you can easily go into the app with your password and deactivate the functionality beforehand. Then you have no problem!

I will surely post an update as soon as v2 is released. :)

Re: Phone Guardian by Symbian Guru

thompson — Sat, 30 Jun 2007 01:33:08 -0000

what happens if we want to change the sim, we will enter the password but the doesnt recognize the old sim when replaced, any how please intimate me when version 2.0 is officially released.

Re: Phone Guardian by Symbian Guru

zach — Thu, 28 Jun 2007 12:34:48 -0000

No problem liteglow :)

The phone is always able to turn on even when Phone Guardian has locked it. Once it has been locked as a result of a SIM change or your lock SMS, it will only stay on the home screen and display the message shown in the second pair of pictures above (whatever message you enter).

So you're correct - the phone will boot up and then lock once the SMS is received - or once the SIM is changed.

Lastly, you are also correct that if the new SIM has no balance or no network then you will not receive the notification SMS until the SIM finds a network or has a new balance. That is why a lock message with your email and mention of a reward is a good idea. Maybe when the thief sees it he/she will just pretend that they found it and return it to your for the reward.

Re: Phone Guardian by Symbian Guru

liteglow — Thu, 28 Jun 2007 10:19:49 -0000

Hi again and thanx for the answer zach !

My question was this:

If the phone is Locked totally.
And the person that did steal it try to insert a sim-card!
The phone cannot POWER ON (becouse it`s locked?)
And if the phone cannot power On, how can the phone then send me a sms telling me about the info... ? :)

(but I guess the phone boot up, and then lock after it have connection to the nettwork, right?)

One more thing, if the person that steal my phone dont have money (nettwork) on the sim-card.. I never recive any "IMEI\IMSI" number :\

Re: Phone Guardian by Symbian Guru

zach — Wed, 27 Jun 2007 15:29:29 -0000

With the present version (v1) you can uninstall the app without the password (I believe) so forgetting it isno big deal. With the upcoming improved version (v2) - don't forget your password! :) If you do the only way to regain use of your phone will be through a format. It is of course advisable to use a password that you use very commonly so that you don't forget it. Maybe leave a note in your PC somewhere or with a friend just in case...

I'm not sure that I fully understand your second question - but I think I do. In the event that you lose your phone or it is stolen, the first thing you should do is send the lock SMS to your own number. Then you're covered if:

1. The person who finds/steals the phone leaves your SIM in (it will then receive the SMS and lock).

2. The person who finds/steals your phone switches the SIM (if this setting is enabled - which it should be). Then even though your SMS will not be received, the phone will still lock due to the SIM switch.

I hope that helps! V2.00 is a huge improvement so if you're not sure about the app, definitely wait for v2.

Re: Phone Guardian by Symbian Guru

liteglow — Tue, 26 Jun 2007 19:35:44 -0000

what happend if i forgot my own password ?
and I want to use another sim-card ?
how do I uninstall it..

let say I`m on vacation around the world, and get a new sim-car (old was lost) and then your suddenly without a 800$ phone ??

thanx :)

But I think i will give this program a chance.

The feeling to KNOW that if someone use my phone, i get a sms with theyr number is very impressing :)

second question, do they enter PIN code so the phone boot normally and THEN locks ??

if not, the phone cannot send any SMS...

thanx one more time..

Re: Phone Guardian by Symbian Guru

zach — Sun, 24 Jun 2007 19:25:27 -0000

Thanks for your comment juan. :) When I was using version 2 on my N80, I didn't notice much of a problem with battery consumption. There was a little difference, but not too bad. On my E61i you cannot determine if there is any difference at all because of the powerful battery. So it does depend on what model you have, but the sacrifice is probably worth it to protect your investment!

Re: Phone Guardian by Symbian Guru

juan — Sun, 24 Jun 2007 17:27:09 -0000

buueno tengo la version1 y si consume bastante baterya y si es unaopkicativo bastate funsional, solo el problema de la consumo de bateria, y la version 2 creo que bloquea las aplicaciones y me parec unamuy buena actuliazcion, pero no se olviden de , mejorar el consumo de bateria

Re: Phone Guardian by Symbian Guru

zach — Mon, 11 Jun 2007 14:30:35 -0000

Thank you for your comment. If you're having troubles with the operation of this app then you'd be best served contacting Symbian Guru's customer care. Most people have no problem getting this app to work so I'm sure that they can help you work through the problems that you're having. As for an upgrade when v2 is released, I'm sure that they will accommodate their customers.

Re: Phone Guardian by Symbian Guru

Len — Mon, 11 Jun 2007 12:34:49 -0000

Just installed and purchased this app. I have to say that on my N95 the only time the password is asked for is when
I attempt to launch the app. I have set up following the manual and when I set the time to autolock - nothing happens, when I send the :l:Password via sms it doesn't lock either! On top of that, the review mentions two sms numbers (nope only 1) and NO application guard because it's for a later version. Deeply unimpressed with this. Will I get an upgrade to version 2 when it is released? Why can't I get it to work on my N95?

Re: Phone Guardian by Symbian Guru

zach — Mon, 11 Jun 2007 09:31:00 -0000

Mobile phones automatically record cell IDs each time they communicate with a tower. Phone Guardian simply reads from this data which is already on your device. :)

Re: Phone Guardian by Symbian Guru

Anoj — Sun, 10 Jun 2007 22:18:28 -0000

Hey Zach

This is really an awesome app . But just out of curiosity - i wish to know - how do they track the cell ID ... because i believe it's one of the most interesting features they have .

thanks

Re: Phone Guardian by Symbian Guru

zach — Tue, 05 Jun 2007 15:33:46 -0000

Thanks for the comment Seyyid. :) This is actually a function that will be available once Symbian Guru releases version 2.0, which will hopefully be soon! Thanks :)

Re: Phone Guardian by Symbian Guru

Seyyid — Tue, 05 Jun 2007 15:30:17 -0000

Nice work there. really nice. I have actually tested this application on my phone and I mean the full version. But I never seen to notice this "protected app" icon on my option menu. I just want to comfirm if there is the possibility of such a most interesting option missing in the phone Guardian application. Keep up the good work.

Re: Phone Guardian by Symbian Guru

zach — Mon, 04 Jun 2007 18:20:29 -0000

Unfortunately I'm not sure. When I asked I was told that they were finishing up testing so hopefully it will be soon as I don't know of any major bugs or issues...

Re: Phone Guardian by Symbian Guru

Sy — Mon, 04 Jun 2007 17:58:35 -0000

Thanks Zach.... you have incling on what shortly could mean? days, weeks or months?