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Please tell me what to do. I am desperate...
I already reformatted my card, I think there are unneeded entries in the install.log file, but I can't access it. Actually, I can't even find it :). Help :)! Can you please give me a hand with that?
This is a direct result of the Symbian bug that causes this whole problem - the themes are installed and an installation record is kept on the phone, but the 'uninstall' record is not properly created. So, when you manually delete these themes using the method outlined above, the theme is deleted but the is still a record of the theme being installed. Your device won't let you install it again because it thinks there is a previous version but it cannot locate the files to prepare to overwrite them.
Getting around this problem is actually quite easy. Do a quick google search for "unsis 2.5" - it's pretty easy to find. Unsis is a PC app that allows you to unpack sis/sisx files and save their contents on your PC. Once you've installed it, simply follow these two steps (from my guide on the <a target="_blank" title="mobile9 forums" href="http://www.mobile9.com/invboard/index.php?" rel="nofollow">mobile9.com forums):
1. Open uNsIs and load the theme by pressing 'Open SIS', then browse to the theme file on your PC.
2. Press the 'Extract' button. 3-4 files will be unpacked into a new folder with the directory C:\uNsIs\temp\private\10207114\import (if you installed unsis to the default location).
In the directory listed above, you will now find the theme folder (with a long alpha-numeric name) that used to be on your MMC before you deleted the theme. Simply transfer that folder with all of its contents to \\private\10207114\import on your MMC (using Mass storage mode or a card reader). Viola! You're back in business. ;)
Just another quickie on the topic: is there any way of altering, or actually accessing, the important system files (i.e. install.log) to get rid of the installation record left in the phone after removing applications manually (not via app man)?
The reason I'm asking is because when you have to remove something manually, you always leave traces of it in the memory of the phone (probably it is not only the mentioned installation record). This might make a mess of things in the future. Besides, I really don't like doing only partial cleanup...;]
As far as your other question goes, OS 9.x is very secure and it's difficult (for me at least) to say exactly where installation and registry data is stored. Personally, I would highly doubt that the user is granted access to these records.
What I can say, is that if you use a file manager such as X-plore, ActiveFile, Y-Browser etc you can have a look around. I see one file for example in the main C: directory called "INSTAPP.TXT" that contains some data but it certainly did not list all installations and I didn't find any of my installed themes referenced in the file at all. I would also be very hesitant to edit it.
I think that your best chance of finding a definitive answer is on the forums at http://forum.nokia.com/.
Anyway, thanks again for your help, all the best!
Gentlemen, I don't know why my case is diffrent. I still could,t see some themes I wanted to delete from my phone and memeory card. I connected the phone on MASS STORAGE MODE but nothing was seen. If I backup my phone memory on the card and format the phone it will I lose something? Or is there any other way out?I will appeciate a little more help, I need to get these themes of my memories.
Tx
As far as backing up to your memory card, most people run into problems when restoring their data. When I get ready to format, I sync my contacts/PIM with Outlook and save all of my personal files. Then I format and restore everything manually. It a PIA of sorts but it's the only way to ensure that it's done properly.
[*] + [3] + [green] (send)
Most people have problems with backup/restore so your best bet is to back up your data/files manually and then restore everything yourself.
Start out by putting your MMC in a card reader (or mass storage mode) and use windows search to se if you can find any files with the name of each game. If you do, delete them and let me know how that goes.
Btw, this might be easier to discuss if you start a new topic in the M9 Nokia User Support forum.
If you've already highlighted the game icons in your menu and tried Options -> Remove then unfortunately you only have two options:
1. Ignore them
2. Backup all of your data and format your phone
With S60 3rd devices you cannot access the hidden files/folders on your C drive so there's no other way to remove them. :(
My only advice is to back up and restore everything manually. Using the Nokia Backup/restore you'll likely run into problems again...
I tried all the steps but when i connect my phone as mass storage I dont c the folder call private
Perhaps your private folder is marked as hidden. In your folder window try going to Tools -> Folder options...
Then under Advanced settings on the View tab, make sure "Show hidden files and folders" is checked.
Let me know how that works out.
Check out this post.
I have read posts on many forum's that advise 2 things:
1) Remove via App. Manager
2) Remove via Mass Transfer
Most instruct to navigate to /private/...
BUT THE PROBLEM IS THAT I CANNOT FIND THE "/PRIVATE" FOLDER. PLEASE HELP, AM PRETTY DESPERATE.
I have already checked if the folder is Hidden...but it is not. It is just not there.
I am using the Y-Browser software as my file-manager, but i can't seem to find the folder using that either.
Please help!
or mail to ultraswamy .at. yahoo .dot. com
Have a look at the guide again and I'm sure it will work out for you.
Any chance you could tell me where I am going wrong? I have loads of themes that I want to delete. Thanks.
Thank you so much for the above, and I finally got into the folder and deleted all my themes!! What a palaver! Why can't Nokia just make things easy for people?!! I shall definately make sure which themes to download from now on!!
http://news.mobile9.com/s60apps/2007/05/16/tips...
I still have a question that is there anyway to reinstall the themes that were removed from the memory card back to the "phone memory"? I have a Cingular branded N75.
and what folders I have to backup using the mass storage option, I dont want to loose contacts and other important things...
By the way thanx a lot for all your nice work here... :)
In terms of backing up, you can use Contacts Transfer to back up your contacts or you can Sync with Outlook using PC Suite.
The best thing to do is a backup/restore using PC Suite, but to avoid conflicts you should uninstall all apps and themes first from your App Manager.
Finally I did a [*] + [3] + [green] (send) phone format and that got rid of all my themes (and everything else lol).
Lesson learned, next time I wont be using the backup/restore feature.
And yes I have NEVER had a good experience with backup/restore. Nokia needs to either fix it or junk it because it's garbage as-is...
i already install unsis2.5 but dont know how to do it and transfer into private//import.
reallly need helppp
Note that unsis 2.5 was a bit buggy so I've updated the post to call for unsis 2.7 which is a very stable build.
I m so freezing with my n73me now.coz when i have a in coming call it atomaticaly stuk and you cant do any thing after,but if you try to call me again,you can here as it is riging 'but phone does not show anything that time,
to get rid of that i always switch it off and restart,
this is new phone,nothing instolld
few days later, i realise some themes are no longer there and i try to reinstall again.
However, this time till the end of the installation, my phone says "Unable to Install".
I try to u y browser to look file but can?
can some help me
i canoot find \private\10207114\import
their is no folder under 10207114,i can see private but their no folder as 10207114.now help me,how to delete the themes.....
@long Where did you delete the file from? If your phone is still working fine I wouldn't worry about it but if you're having problems, formatting your phone will bring it back (back up first!).
Ps:I followed ur instructions and the only thing that is frustrating is that i cant find the "\private\10207114\import"
And there is no "Mass storage mode"...only "Data Transfer mode" or "Pc Suite mode"....
please help.. (some of the themes im trying to re-install are reallly special to me)
thanks
anything to avoid a format, and get those themes back on my screen...
thanks
You can send it to either email address list on the "About the Author" page.
but thts not my problem.whenever i recieve a theme application by bluetooth or try to send it to the mobile by pc suite it says unable to install thts the problem happening.plz suggest a solution by which i can install themes application recieved by bluetooth and also install themes application by pc suite as it is a better way than wht u had suggested b4.waiting for ur helpful reply.plz reply as fast a s possible
Please head over to s60.howardforums.com - this is a much more appropriate place to post your problem. I'll try to head over later to help you but if you describe your problem clearly you'll find plenty of help there.
Thanks for understanding!
Note that if you're using a PC to format your MMC you should use FAT and not FAT 32.
PIA = "Pain In the Ass" ;) To hard reset your phone, first turn it off. Then hold:
[*] [3] [send] and [power]
As your phone turns on, continue holding these four buttons until you see the welcome animation (Nokia handshake).
Please be aware that you will lose ALL of your data performing this procedure. You need to back everything up - contacts, photos, files, etc. Also, make sure that you format your memory card BEFORE you format your phone. Best of luck!
As for danger, nope, not at all. Once you do this your phone will be just like it was when you first took it out of the box - no personal data, no third-party apps, etc.
Updating the firmware is pretty safe as long as you use the Nokia software updater. Don't use any stolen or crack3d software if you want to be safe. Also, make sure your battery is fully charged when you update.
If you do update your firmware, you don't have to worry about hard resetting your phone. The firmware update will reset everything for you. You should still back up all of your data though and also format your memory card before updating your firmware.
Either method (format memory card/hard reset or format memory card/update firmware) will fix your themes problem. :)
I have installed a theme (for example tree.sis)
to my N95 but I cannot see that in settings>general>personalisation>themes>general. On the other hand when I try to install that again, I get to this message: "tree ver 0.00 has already installed, do you want to install it to tree ver 0.00?"
But even when I reinstall that again I cannot see that in settings>general>personalisation>themes>general.
How can I solve this problem!?
Best Regards.
and tnx for ure NICE blog :) thats realy useful / m8 i have an other problem : I have an E65 and i installed around 12 theme on my mem card but when i checked the themes list i didnt see more than 5 of them there then i decided to remove all of them from my phone then i went to App.mgr and i didnt see all of the themes that i installed to uninstall them there:S then i formated my mem card to remove them in this way and NOW : when i want to install those themes that i removed by format thing i see an error (UNable to install) .and when i check my (view log) in app.mgr i see the themes that i installed befor and Removed them by format my mem card not Uninstal and i cant instal them again :( cus i think they are existing some where in my phone :( i want to remove my log thing in app mgr :( to install those themes again :(
TNX for Help
OMH New prob here :S my theme applied getting off and going back to nokia theme when i switch off and on my E65
My guess is that your themes are installed on your memory card (MMC) and the fact that they are automatically switching back to the default theme might mean that there is a problem with your MMC. It could also mean that the MMC contacts (little copper pieces on the tip) or the copper contacts inside your phone that touch the MMC contacts are dirty. You should try cleaning them with something like canned air.
If that doesn't work, apply a different theme that is installed on your phone memory and not your MMC. Does the same thing happen?
Thank you for sharing this solution. I managed to uninstall the unwanted themes from my Nokia e65 with great success.
My green key (answer key) of E65 does not work more than 6-7 time after reset / i mean when i push that on a phone number in contacts does not make a call .:S and some time my phone switch off by itself :S :((( .
On E65 i have a preinstaled Adobe reader LE, which worked before. Now it won't work (say Application closed user11).
When i try to uninstall it from phone, there is no entrance in Appl. manager and any uninstal option in folder options.
When i tried to reinstal this LE Reader, the phone says that Application is already instaled.
What to do?
thanks
Peter
Thanks
I have been reading this post with interest maybe you can help me out. I have the same theme problem as everyone else (not visible in the application manager) but I have the additional problem that I cannot connect in Data Transfer mode with my cable - I get the message that some application is using mass storage and I have no idea which one, I generally install all applications in Mass storage - even the Themes.
I tried accessing the E: as the mass storage is called via Bluetooth but I am unable to see the hidden folder there.
I would be real helpful if you can help me with those 2 problems - Themes and not able to connect in mass storage mode.
Was very helpful indeed!
I would like to say thank you for helping us especially me... You're such a good and nice person!Hope will see you soon...god bless!
my problem is whenever i choose the 'data transfer mode' there's a warning 'memory card is used by other apps'.
I've formatted the phone, and the 'data tranfer mode' going well until i removed the unwanted theme from the '\private\10207114\import'. The 'data transfer mode' won't work again. I haven't installed other application, only removing the theme :(
Thx
I installed uNsIs on my pc and when I extract a theme and place it in the private folder, the theme works. I just can't install them by double clicking it anymore. Is there maybe something else I could have deleted accidently? Thank you for your time
John
Yes I get the error with both. But I just tried a new theme that has never been on my phone before and that worked fine. When I want to install one that has been on there before, it doesnt say anything about overwrite it.
I made a backup of my phone and doesn't have much else on there but except TomTom navigation software and thinking about an old theme installing with Unsis or a complete format I think I will use the help of unsis instead hehehe:) And funny enough I just manage to install an older one that I deleted before maybe just luck or my phone beeing freaky.. maybe in a weird mood I format it anyways though we always say we don't care but yet we keep thinking about it :D
thank you for your help Zach and have a great weekend:)
_John
i have a n82 made from china..
and i got a problem..i dunno how to install or uninstall a themes..
yes.i saw the guide that they've post here..
but the file that i need doesnt show up..
i already tried to search it..
what should i do..??
thing mentioned in the post:
"Note that in newer devices, theme folders/files are located in two
different directories: [!:\private\10207114\import] and
[!:\resource\skins] - delete the like-named folders from each
directory to remove themes."
press the Clear key.
it really helped me a lot on how to remove unuseful themes on my phone..
very much appreciate it.. ^_^
And i just have 2 "themepackage", are all the themes in there? I dont understand xD
Q: Why I can`t delete the folder itself? Is there a problem? I deleted one of the folders... Thank you in advance.